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Connect With Scentophile family
Ask Us Anything — We’d Love to Help
Use the form below to connect with our Scentophile Sales Team
FAQs
Below are some of our most common questions
How long will it take to receive my order ?
We usually deliver within 2 to 5 working days, depending on your location. Once your order is confirmed, we’ll share tracking details so you can follow your package every step of the way.
How do I know if my order is confirmed?
After you place your order, our team will personally confirm it with you through a Call or WhatsApp message. This quick step ensures every detail is correct before we process your delivery.
Can I change my shipping address after my order is placed?
Yes, you can. If your order hasn’t been dispatched yet, simply contact us on WhatsApp or call to update your address. Our team will be happy to adjust it for you before shipping.
What makes Scentophile perfumes unique ?
Our perfumes stand out because we put real care into making them. We use quality oils, clean ethanol, and fine fixatives. Every step is measured and done with honesty and hard work so the scent you wear feels pure and long lasting.
Can I cancel or change my order after placing it ?
Yes, you can cancel or change your order, but only before it’s shipped. Once the package is on its way, we won’t be able to make any changes. Just reach out to us as soon as possible, and we’ll help you out.